{"id":2595,"date":"2025-07-11T17:03:44","date_gmt":"2025-07-11T17:03:44","guid":{"rendered":"https:\/\/privacy-router.com\/?page_id=2595"},"modified":"2025-09-24T19:06:13","modified_gmt":"2025-09-24T19:06:13","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/privacy-router.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2595\" class=\"elementor elementor-2595\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88482c0 e-flex e-con-boxed e-con e-parent\" data-id=\"88482c0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bf5e73b e-con-full e-flex e-con e-child\" data-id=\"bf5e73b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6538fa6 elementor-widget elementor-widget-heading\" data-id=\"6538fa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms of Use and Business<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72243f5 e-con-full e-flex e-con e-child\" data-id=\"72243f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-902144c elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"902144c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"187\" data-end=\"203\">1. General<\/h3><p data-start=\"204\" data-end=\"676\">These General Terms and Conditions have been prepared in accordance with the consumer protection regulations, the recommendations of the Slovenian Chamber of Commerce and Industry and international e-commerce standards. Online shop <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"391\" data-end=\"447\">https:\/\/privacy-router.com<\/a> managed by <strong data-start=\"457\" data-end=\"492\">Privacy Router (WEB 3.0 d.o.o.)<\/strong>, with registered offices at Polan\u0161kova ulica 13, 1213 Ljubljana-\u010crnu\u010de, Slovenia.<br data-start=\"561\" data-end=\"564\" \/>VAT ID: SI26585917, Registration number: 9097270000. The company is registered at the District Court in Ljubljana.<\/p><h3 data-start=\"678\" data-end=\"708\">2. Accessibility of information<\/h3><p data-start=\"709\" data-end=\"785\">The Seller undertakes to provide the following information to the Buyer at all times:<\/p><ul data-start=\"786\" data-end=\"1180\"><li data-start=\"786\" data-end=\"840\"><p data-start=\"788\" data-end=\"840\">Company details (name, registered office, registration number);<\/p><\/li><li data-start=\"841\" data-end=\"881\"><p data-start=\"843\" data-end=\"881\">Contact details (e-mail, phone);<\/p><\/li><li data-start=\"882\" data-end=\"949\"><p data-start=\"884\" data-end=\"949\">Product features and after-sales service and warranty conditions;<\/p><\/li><li data-start=\"950\" data-end=\"979\"><p data-start=\"952\" data-end=\"979\">Product availability;<\/p><\/li><li data-start=\"980\" data-end=\"999\"><p data-start=\"982\" data-end=\"999\">Delivery terms;<\/p><\/li><li data-start=\"1000\" data-end=\"1018\"><p data-start=\"1002\" data-end=\"1018\">Payment method;<\/p><\/li><li data-start=\"1019\" data-end=\"1042\"><p data-start=\"1021\" data-end=\"1042\">Validity of the offer;<\/p><\/li><li data-start=\"1043\" data-end=\"1093\"><p data-start=\"1045\" data-end=\"1093\">Withdrawal period and refund conditions;<\/p><\/li><li data-start=\"1094\" data-end=\"1128\"><p data-start=\"1096\" data-end=\"1128\">Returns and complaints policy;<\/p><\/li><li data-start=\"1129\" data-end=\"1180\"><p data-start=\"1131\" data-end=\"1180\">Complaints procedure and customer support contact.<\/p><\/li><\/ul><h3 data-start=\"1182\" data-end=\"1209\">3. Products and delivery<\/h3><p data-start=\"1210\" data-end=\"1477\">The online product range is regularly updated. Products in stock are usually dispatched within 3 working days (next working day at the latest). You will be notified by email if an item is out of stock.<br data-start=\"1404\" data-end=\"1407\" \/><strong data-start=\"1407\" data-end=\"1475\">We offer free delivery exclusively to Slovenia and Croatia.<\/strong><\/p><p data-start=\"1479\" data-end=\"1512\">Delivery to Slovenia and Croatia:<\/p><ul data-start=\"1513\" data-end=\"1563\"><li data-start=\"1513\" data-end=\"1563\"><p data-start=\"1515\" data-end=\"1563\">Orders are delivered within 1-5 working days.<\/p><\/li><\/ul><h3 data-start=\"1565\" data-end=\"1588\">4. Payment methods<\/h3><p data-start=\"1589\" data-end=\"1663\">Customers can choose between the following payment methods at the end of the purchase:<\/p><ul data-start=\"1664\" data-end=\"1963\"><li data-start=\"1664\" data-end=\"1737\"><p data-start=\"1666\" data-end=\"1737\"><strong data-start=\"1666\" data-end=\"1706\">Credit card (Visa\/Mastercard)<\/strong> - Secure payment via Stripe.<\/p><\/li><li data-start=\"1738\" data-end=\"1795\"><p data-start=\"1740\" data-end=\"1795\"><strong data-start=\"1740\" data-end=\"1754\">Google Pay<\/strong> - Pay quickly and securely with Google Pay.<\/p><\/li><li data-start=\"1796\" data-end=\"1866\"><p data-start=\"1798\" data-end=\"1866\"><strong data-start=\"1798\" data-end=\"1811\">Apple Pay<\/strong> - Convenient payments with Apple Pay on supported devices.<\/p><\/li><li data-start=\"1867\" data-end=\"1963\"><p data-start=\"1869\" data-end=\"1963\"><strong data-start=\"1869\" data-end=\"1897\">SEPA direct debit<\/strong> - Payment directly from your bank account via SEPA Direct Debit.<\/p><\/li><\/ul><h3 data-start=\"1965\" data-end=\"1978\">5. Prices<\/h3><p data-start=\"1979\" data-end=\"2144\">All prices are in euros (EUR) and include VAT. Shipping costs are included unless otherwise specified. Discounts are not cumulative unless specifically stated.<\/p><h3 data-start=\"2146\" data-end=\"2172\">6. Procurement procedure<\/h3><p data-start=\"2173\" data-end=\"2356\">Items can be added to your basket at any time before the purchase is complete. To place an order, enter your personal details and click \"Place Order\". Confirmation of the order is sent by e-mail.<\/p><h3 data-start=\"2358\" data-end=\"2384\">7. Conclusion of the contract<\/h3><p data-start=\"2385\" data-end=\"2500\">The contract of sale is concluded when the Seller confirms the order. An invoice is issued and stored digitally.<\/p><h3 data-start=\"2502\" data-end=\"2553\">8. Right of withdrawal, refund and complaint<\/h3><p data-start=\"2554\" data-end=\"2842\">The buyer has 14 days to withdraw from the contract. The costs of return are borne by the buyer. The products must be undamaged and in their original packaging. Products that have been opened and are no longer hygienic cannot be returned. If the product is defective, a complaint must be lodged within 14 days of receipt.<\/p><h3 data-start=\"2844\" data-end=\"2872\">9. Privacy Policy<\/h3><p data-start=\"2873\" data-end=\"3034\">By making a purchase, the customer agrees to receive promotional notifications by e-mail or SMS. The data is stored securely and can be deleted at any time upon request.<\/p><h3 data-start=\"3036\" data-end=\"3063\">10. User reviews<\/h3><p data-start=\"3064\" data-end=\"3186\">The Seller is not responsible for the content of user reviews, but reserves the right to remove inappropriate comments.<\/p><h3 data-start=\"3188\" data-end=\"3208\">11. Accessibility<\/h3><p data-start=\"3209\" data-end=\"3353\">We endeavour to provide up-to-date and accurate information, but we do not guarantee that pricing or availability information will always be absolutely correct.<\/p><h3 data-start=\"3355\" data-end=\"3393\">12. Dispute resolution and complaints<\/h3><p data-start=\"3394\" data-end=\"3528\">Complaints can be sent to <strong data-start=\"3421\" data-end=\"3451\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"3423\" data-end=\"3449\">https:\/\/privacy-router.com<\/a><\/strong>. We will reply within 5 working days. Disputes are resolved by the competent court in Ljubljana.<\/p><h3 data-start=\"3530\" data-end=\"3561\">13. Limitation of liability<\/h3><p data-start=\"3562\" data-end=\"3712\">Product information is for information only and does not constitute medical advice. For health problems, consult your doctor or pharmacist.<\/p><h3 data-start=\"3714\" data-end=\"3737\">14. Invoicing<\/h3><p data-start=\"3738\" data-end=\"3798\">The Seller is obliged to issue an invoice for each product purchased.<\/p><h3 data-start=\"3800\" data-end=\"3838\">15. Changes to the Terms and Conditions<\/h3><p data-start=\"3839\" data-end=\"4025\">The Seller may change the terms at any time. Buyers will be notified via the website. Changes will take effect 8 days after publication, except in cases where the law requires an immediate change.<\/p><h3 data-start=\"4027\" data-end=\"4049\">16. Gift codes<\/h3><p data-start=\"4050\" data-end=\"4181\">The gift code can only be used once. It is non-transferable and non-refundable. Discounts are not cumulative unless specifically stated.<\/p><h3 data-start=\"4183\" data-end=\"4222\">17. Alternative dispute resolution<\/h3><p data-start=\"4223\" data-end=\"4446\">Privacy Router does not recognise any out-of-court dispute resolution provider as having jurisdiction. The EU Online Dispute Resolution platform is used: <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"4371\" data-end=\"4443\">https:\/\/ec.europa.eu\/consumers\/odr<\/a>.<\/p><h3 data-start=\"4448\" data-end=\"4476\">18. Product compliance<\/h3><p data-start=\"4477\" data-end=\"4585\">The products comply with the Consumer Protection Act. The seller is liable for defects within two years of delivery.<\/p><h3 data-start=\"4587\" data-end=\"4606\">19. Warranty<\/h3><p data-start=\"4607\" data-end=\"4716\">The guarantee is provided if specifically stated and does not affect the right to claim for material defects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pogoji uporabe in poslovanja 1. Splo\u0161no Ti splo\u0161ni pogoji poslovanja so pripravljeni v skladu s predpisi o varstvu potro\u0161nikov, priporo\u010dili Gospodarske zbornice Slovenije ter mednarodnimi standardi e-trgovine. Spletno trgovino https:\/\/privacy-router.com upravlja Privacy Router (WEB 3.0 d.o.o.), s sede\u017eem na Polan\u0161kova ulica 13, 1213 Ljubljana-\u010crnu\u010de, Slovenija.ID za DDV: SI26585917, Mati\u010dna \u0161tevilka: 9097270000. Podjetje je registrirano na [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2595","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/privacy-router.com\/en\/wp-json\/wp\/v2\/pages\/2595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/privacy-router.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/privacy-router.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/privacy-router.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/privacy-router.com\/en\/wp-json\/wp\/v2\/comments?post=2595"}],"version-history":[{"count":31,"href":"https:\/\/privacy-router.com\/en\/wp-json\/wp\/v2\/pages\/2595\/revisions"}],"predecessor-version":[{"id":3285,"href":"https:\/\/privacy-router.com\/en\/wp-json\/wp\/v2\/pages\/2595\/revisions\/3285"}],"wp:attachment":[{"href":"https:\/\/privacy-router.com\/en\/wp-json\/wp\/v2\/media?parent=2595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}